In using the Platform and the services therein, you agree to:
To access and use the Platform, you are required to register and create an account. However, we have the absolute discretion to refuse your registration and/or to terminate the same for any reason whatsoever at any time, with or without notice.
You are responsible for safeguarding your username and password that you use to access the Platform and for any activities or actions under your password. You shall be liable for every order made under your login and as such, agree to indemnify us for all claims, losses, damages whatsoever arising from the actions of a person in connection with the access and use of the Platform using your login details.
At any time, we may request you to update your username and/or password. We shall not be liable or responsible for any losses suffered by you arising out of or in connection with or by reason of such request or due to any invalidation in username or password, regardless of cause.
If you are entering the Platform as a Registrant, you may create and register an event (i.e. birthday, wedding, baptism, etc.) and personalize it by providing the details of your event. As a Registrant, you may search for Products available in the online catalog and add your desired items in the wishlist (“Wishlist”).
After completing the Wishlist, you may send the URL/link of the Wishlist to your guests (“Guests”) via email, SMS, Viber or Facebook. Upon clicking the URL/link, the Guests will be redirected to our Platform, where they will be required to create an account to access the Wishlist and place an order.
You may also choose to visit the SM Store and approach any of our gift registry advisor for the registration of your event and the creation of your Wishlist.
If you are entering the Platform as a Guest, you may choose Product/s from the Wishlist and place your order by clicking the “Buy now” or “Add to my cart/bag” or other similar button, and proceed to the checkout page. By clicking the “Buy now” or “Add to my cart/bag” button or “Check out” or similar button, you are effectively submitting your offer to buy a particular Product, which we may accept or reject. You shall be responsible for ensuring the completeness and accuracy of the information provided for the order placed.
You may also choose to visit the SM Store and approach any of our gift registry advisor to purchase any Products from the Wishlist.
We do our best to provide you with an accurate description of the products featured on the Platform (collectively, the “Products”), but we cannot assure you that such description, color, information or other content available are accurate, complete, reliable, current or free from error. Some Product descriptions may include weight, measurements and other descriptions, but they are just approximate figures provided for your convenience only. We make all reasonable efforts to accurately display the attributes of the Products, including the available colors. However, the color you see in the Platform may differ from actual color, depending on your mobile device, computer system, monitor and/or other display features.
We may, at any time, change the price and other specifications of the Products.
We may, without prior notice, limit the quantities or remove the Products indicated in the Wishlist, and/or cancel the Registrant’s event and/or cancel the order of the Guests. We will, thereafter, notify you through your email addresses or contact numbers provided for any cancellation or change status in the Wishlist or the order placed from the Wishlist.
The Products purchased from the Wishlist will be gift-wrapped in accordance with our gift-wrapping policy.
All prices indicated in the Platform are in Philippine Peso. When an order is placed in the Platform, as the Guest, you have the following payment options:
Most major credit and debit cards, such as Visa, Mastercard, JCB and American Express, are accepted. When you pay using your credit or debit card, you will be redirected to another website owned and operated by an independent payment gateway service provider, which shall collect and process your financial information pursuant to its own terms and policies.
Online and e-wallet payments are also accepted. You will be redirected to another website owned and operated by the bank or the e-wallet company, which shall collect and process your financial information pursuant to its own terms and policies.
You may choose to pay in cash at our participating SM Store branches.
If you fail to make any payment pursuant to the payment method selected or payment is cancelled for any reason whatsoever, we will cancel the order and suspend delivery of the Products until payment is made in full.
When an order is placed and paid, as the Registrant, you have the following options to receive the Products:
The delivery service is available only within Metro Manila.
To avoid delay or cancellation of delivery, you must ensure that you are compliant with the independent logistic company’s shipping restrictions and terms and conditions.
Delays may unfortunately occur due to high volume of orders, logistics limitations, geographic restrictions, inclement weather, community/localized lockdown and other instances that are beyond our control. However, we will do our best to prepare your orders and have them ready for your pick up or deliver them the soonest we can.
Return and exchange of Products are subject to our Return and Exchange Policy.
We may suspend or terminate your account or your use of the Platform at any time, for any reason. We reserve the right to change, suspend, or discontinue all or any aspect of the Platform at any time, without prior notice. However, you are personally liable for any orders or charges that you incur prior to termination or suspension of your account and/or Platform services.
Our Platform may contain typographical errors or inaccuracies and may not be complete or current. As such, we may correct any errors, inaccuracies or omissions (including after an order has been submitted) and change or update information at any time without prior notice. Such errors, inaccuracies or omissions may relate to pricing and availability, and we may cancel or refuse to accept any order placed based on incorrect pricing or availability of information.
All information and content available in the Platform, including but not limited to, trademarks, logos, service marks, features, functions, text, graphics, logos, button icons, images, audio clips, data compilations and software, and the compilation and organization thereof (collectively, the "Content") are our property or the property of our parents, subsidiaries, affiliates, partners or licensors, and are protected by international laws, including laws governing copyrights and trademarks.
Except as required under applicable law, neither the Content nor any portion of the Platform may be used, reproduced, duplicated, copied, sold, resold, accessed, or modified, or otherwise exploited, in whole or in part, for any purpose without our express, prior written consent. Nothing contained in the Platform grants or should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademarks, trade names, service marks or logos displayed on the Platform, without our written permission or such third-party owner, as may be applicable.
From time to time, the Platform may contain links to websites, applications, or online or digital sites or services that are not owned, operated or controlled by us or our affiliates, subsidiaries or partners. All such links are provided solely as a convenience to you and are not an endorsement by us, our parents, subsidiaries, our affiliates or our partners. If you use these links, you will leave the Platform and your use of the said links will be at your own risk. Neither we, nor any of our affiliates, subsidiaries or partners are responsible for any content, materials or other information located on or accessible from any other website, application, or online or digital site or service. We are in no way responsible for examining or evaluating, and we do not warrant the offerings of, off-website pages or any other websites linked to or from the Platform, nor do we assume any responsibility or liability for the actions, content, products, or services of such pages and websites, including, without limitation, their privacy policies and terms and conditions.
Your access and use of the Platform and our services are for your personal use and made voluntarily, at your own risk. You fully understand and agree that the services, materials, information, software, facilities and all other content featured on this Platform are provided “as is” and “as available” without warranties of any kind, express or implied. To the fullest extent permissible pursuant to applicable law, SM Store, its parents, subsidiaries, affiliates or partners or our/their respective directors, officers, shareholders and agents disclaim all representations or warranties of any kind, express or implied, including but not limited to merchantability, fitness for a particular purpose or non-infringement. SM Store does not warrant or make any representations regarding the use or the results of the use of the materials, information, software, facilities, services or other content in the Platform will not infringe the rights of others and SM Store assumes no liability or responsibility for any errors or omissions in such materials, information, software, facilities, services or other content in the Platform or any other website. You also agree that SM Store does not warrant that the information you transmitted, uploaded or posted through the Platform will be secured and may be accessed, used, disclosed, disseminated, distributed, copied by any unauthorized third party without our prior written consent. Neither advice nor information, oral or written, obtained from SM Store or through the Platform, will create any warranty of any kind.
We, our parents, subsidiaries, affiliates or partners, or our/their respective directors, officers, employees, shareholders and agents will not be responsible or liable for any ordinary, direct, indirect, consequential, incidental, special, punitive or exemplary damages or any other losses or liabilities arising out of (a) the use or inability to use the Platform or any of its services, facilities, software, or information; (b) any decision made, action or inaction taken by any party in reliance upon the contents of the Platform; (c) business interruption; (d) delay/interruption in access to the Platform; (e) transmission blackout, data non-delivery, misdelivery, corruption, destruction or other modification; (f) loss or damages of any sort incurred as a result of accessing the third party links on the Platform; (g) computer viruses, system failures, malfunctions or any breach in connection with use of the Platform; (h) any information obtained from the Platform; (i) any delays, inaccuracies, modifications, errors in or omissions in the content of the Platform; (j) use of the Product; (k) delay in the delivery of the Product; and (l) breach by independent service providers.
For the Product purchased, your sole remedy, if any, is with the manufacturer or supplier of the Product, in accordance with such manufacturer’s or supplier’s warranty, or to seek a return or refund for such Products in accordance with our Return and Exchange Policy.
These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines.
Our online services will continue to evolve to bring you new features and services and to implement technological advances. As a result, we may change these Terms from time to time without prior notice. Revised versions of these Terms will be posted on this page, together with an updated effective date. In some cases, we may also send an email or other communication notifying users of the changes. You should check this page periodically to see if there are any recent changes to these Term. By downloading, installing, accessing or using any of our online services after we post any such changes, you agree to the updated Terms. Your continued use of any our services shall be deemed as acceptance of any of the revisions.
If you have any questions relating to the Platform, please contact us at 0917-825-5929.