We reserve the right to amend or modify this Policy to comply with the mandates of the Philippine Data Privacy Act of 2012 (R.A. 10173) and other relevant laws, rules and regulations. All changes or modifications on the Policy shall be posted at our website.
In order to have a better understanding of this Policy, the following words shall be defined as follows:
We may collect personal data from you in the following instances:
We may collect the following personal data when you avail of or create an account with The SM Store Gift Registry Services:
In availing of our services, we may also request you to provide the following information:
Upon your instructions, we may store the masked data shared by the payment gateway service provider which will be used to process concerns such as request for refunds, among others.
You must ensure that the personal data that you provide is accurate and up-to-date. You may update your personal data at any time by accessing your account in the website. SM Store and its service group shall not be held liable for any loss, damage, injury or claim arising from your failure to keep your personal data accurate and updated.
Your personal data may be used or processed for any or all of the following purposes:
There may be occasions when we may be required to share information with the other SM STORE legal entities relative to the Gift Registry Services. Access to your personal data by the above named persons shall only be for the purpose of carrying out the SM STORE’s legitimate business purposes.
In certain circumstances, we may need to provide or disclose customer information to government authorities in order for us to comply with legal or regulatory requirements or, to obey court orders or, to aid criminal, civil or administrative investigations, among others.
You can withdraw or modify the scope of consent provided to us by contacting our Data Protection Officer in the contact details below. Please note however that should you opt to withdraw, modify or limit the scope of consent provided, we may not be able to provide you with the services which you require.
We or our authorized service providers only collects or utilizes necessary cookies. Necessary cookies are essential for you to browse our website and use its features. If you opt or instruct us not to collect necessary cookies, you may not be able to browse or view our website.
We have organizational, physical, technical and security measures in place to keep your personal and transactional data secured and protected from unauthorized access, collection, use, disclosure, or similar privacy risks. These security measures include the following:
We process your personal data within the Philippine Territory. However, we have third-party cloud service providers whose databases are situated in the Asia-Pacific Region. We have entered into appropriate contracts with these service providers to ensure compliance with applicable cross border laws, rules and regulations on data privacy.
We will retain your personal data for as long as your account remains active or, for as long as you have not deleted your account in in our official The SM Store Gift Registry website or mobile application. The manual forms you filled-up at The SM Store Gift Registry branches are destroyed after eighteen (18) months.
We reserve the right to hold on to your personal data for a period longer than what is stated in our general retention policy in order to comply with legal or regulatory obligations, court orders or processes, resolution of disputes, prevention of fraud or abuse, enforcement our terms and conditions or, to meet our contractual obligations to third parties.
We shall not knowingly collect personal data of persons below the age of 18 years (“Minors”). Should it come to our attention that personal data of minors were provided to us without authority of their parents and/or legal guardians, such personal data or account shall be destroyed or deleted in a secured manner. Minors are advised not to provide any personal data to the website or mobile application. Please consult your parent/s or guardian/s before visiting The SM Store gift registry website or mobile application.
As a data subject, you have the right to be informed, object, access, rectify, erase or block your personal data, including the right to damages, to data portability and to complain about the processing of your personal data. Should you wish to exercise any of your rights as data subject or, in case of inquiries/clarifications regarding the processing of your personal data, please send reach out to our Data Protection Officer in the contact details below:
We urge you to submit your concern/request in writing for proper documentation and monitoring and to comply with the procedures laid down in prevailing government issuances and/or regulations. We may also request you to submit documents/proof to support your request/inquiry.