Frequently Asked Questions
REGISTRANT / CELEBRANT
Is the SM Gift Registry service free?

Yes! The SM Store's Gift Registry is a FREE service. Just register through the SM Gift Registry app or website for FREE. You may also visit your preferred The SM Store branch to register.

Do all The SM Store branches offer Gift Registry service?

Yes! Your guests can purchase gifts at all The SM Store branches nationwide except The SM Store Quiapo, San Fernando and Megacenter. Please click our store locator to find stores nearest you.

Where can I create or access my gift registry?

You can create and access your gift registry through the following:

  1. SM Gift Registry app, which may be downloaded from Apple Store or Google Play
  2. Website: https://thesmstoregiftregistry.com
  3. In-store with the help of the branch's Gift Registry Advisors (GRA)

I created my registry or wish list in-store. Can I access it online?

Yes! Your registry, event and/or wish list created in-store may be viewed online either through the SM Gift Registry app or the website: https://thesmstoregiftregistry.com.

Can I add more items to my registry/wishlist?

Yes! Just check out the catalog using the SM Gift Registry app and add items to your wish list. You may also visit any The SM Store branch and a Gift Registry Advisor (GRA) will help you in adding items to your wish list.

What if my event date has changed or I want to change my shipping address or personal information, can I make changes even after I've registered my event?

Yes! You can conveniently change your event and/or delivery information through the "My Event" section of the SM Gift Registry app.

How do I share my registry and/or wish list to my guests?

There are various ways of sharing your event and wish list in the SM Gift Registry app. You may opt to share your registry via SMS, Viber, email or Facebook. Your guests will be prompted to login to your registry on our website or download the app to view your event and wish list, and purchase gifts and quantities desired.

Do I get a discount for items I wish to buy before or after my event date?

Yes! As a registratnt, you will receive a barcode through the SM Gift Registry app or a registrant card (if regsitered in-store), which bears a 10% discount on regular items and is valid for one month before the event and seven days after your event date.

Do my guests get a special discount when they buy the items I've listed?

Guests get to earn 2x SMAC points when they purchase gifts from your wishlist.

Do I get extra points from all my guests’ purchases?

Yes! You will get bonus SMAC points equivalent to points earned by guests’ purchases from your wishlist.

Do I get the list of who bought the items?

Yes! You will receive an in app notification for whenever a gift is purchased and a summary of guests who purchased gifts for you through email.

Can I see the items that are not yet bought by my guests, even before the event?

Yes! We encourage registrants to check in weekly (or whenever available) to keep an eye on their registry, item availability and what has been purchased. All these information may be accessed online or through the SM Gift Registry app.

Can guests from other countries purchase gifts from my wish list / registry?

Yes! International and local customers/guests can purchase gifts from the SM Gift Registry app.

Can you deliver my gifts to my home? When will I receive my gifts?

Yes! You have the option to have the gifts delivered to your specified address on your preferred date or pick up the gifts from specified branch on your preferred date.

Can I return some of the gifts?

Yes. You can return the gift in exchange for another item. Please see our returns policy for more information.

How long will my registry remain active for?

Your registry will remain until seven days after your event. Once your items have been shipped and received we will then close your registry.

GUEST / GIFT-GIVER
How can I purchase gifts for the celebrant?

Gifts can be purchased by guests online by going to the SM Gift Registry link shared by the gift registrant/celebrant. You may access wish list through the web or by downloading the SM Gift Registry app and create an account to check out or purchase gifts.

Can guests from other countries purchase gifts from SM Gift Registry?

Yes! International and local customers/guests can purchase gifts from the SM Gift Registry app.

How and when will the celebrant get the gift I purchased?

The registrant indicates their shipping preferences when they set up their gift registry. Gifts will either be delivered directly to the address specified by the registrant or will be picked up by registrant from preferred branch on specified date.

Is your gift packaging free?

Yes! SM Gift Registry offers free gift-wrapping with no minimum purchase required.

Is a message included with my gift purchase?

Upon check out, guests have the option to include a special message for the celebrant. This will be printed and included with your gift.

How much is delivery or shipping fee?

Shipping or delivery fee is automatically computed upon check out. Delivery is FREE if specified location by registrant is within city limits and if gift is purchased at least two days before the event. Moreover, if the registrant opted to pick up gifts from the branch, no shipping fee will be charged to the guest.

What are the payment options?

SM Gift Registry provides multiple payment options. You may use debit or credit card, mobile wallets like Gcash, GrabPay and Paymaya, or pay by cash in-store.

What other perks will I get from purchasing gifts from SM Gift Registry?

Guests who are SMAC members get to earn 2x SMAC points when they purchase gifts from SM Gift Registry.